FAQs
There are lots of questions to consider when buying a saddle, our team have created this guide to help, but if you are concerned get in touch and we will help?
How do I know what saddle size I need?
Saddle size depends on both the horse’s shape and the rider’s measurements.
We recommend booking a professional saddle fitting to ensure the best fit for comfort and performance.
Do you offer custom-made saddles?
Yes, we can arrange bespoke saddles tailored to your horse and riding style.
What’s the difference between dressage, jumping, and general-purpose saddles?
Each saddle is designed for a specific discipline:
- Dressage saddles support balance and precision.
- Jumping saddles have a forward-cut flap for shorter stirrups.
- GP (general-purpose) saddles are versatile for mixed riding.
Browse our range here
Do you offer saddle fitting services?
Yes, our qualified saddle fitters can visit your yard.
Fill out our form by clicking this link and we will measure you up for a saddle or recommend someone to visit you. Booking is essential.
Can you repair or reflock saddles?
Yes, we provide saddle repairs, reflocking, and adjustments for leather saddles.
Can you repair a synthetic saddle?
No, unfortunately we don’t.
How often should I have my saddle checked?
We recommend a fitting check every 6–12 months, or sooner if your horse changes shape or work intensity.
How long does delivery take?
Once you have placed your order, your saddle will be completed within 6 – 8 weeks.
What warranty do I have on my saddle?
You have 2 years warranty.
Do you offer payment plans?
No, unfortunately we don’t.
Do we ship internationally?
Yes, we can ship to most countries.
How can I contact you?
You can reach us by phone, email or our website contact form. We are always happy to help with advice or product queries.
How do I check a serial number?
For serial number checks, you can send us an email, give us a call or use the contact form provided on the website.
Can my saddle be adjusted?
Yes, all of our saddles can be adjusted.
Do you offer advice for new riders or horse owners?
Yes! Our knowledgeable team can guide you through choosing your first saddle, caring for leather tack, and selecting the right gear for your discipline.
Simply get in touch here via this link.
Get in Touch!
Something you are unsure of? Don’t worry our team are here to help.
Let us know what you need and we will do our best to help.